Are you keeping track of what people say about your business?
The days of relying on your next-door neighbor for local restaurant tips are gone. Nowadays, people all over the world can read and be influenced by recommendations from others globally through social media platforms and online forums.It’s important to track and regulate what previous customers and prospects are saying about you and your business.
Going without a reputation management plan could cause you to lose business from both new and old customers. An unnoticed, blistering review will damage your reputation, but with a proactive strategy, you’ll have the opportunity to quickly respond and mitigate negative comments in a matter of minutes.